June 15, 2021 12:49pm


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Front Desk

Upon Arrival

General Notes for all Reservations

COVID-19 Travel Restrictions:

If you are traveling from a CONUS or Alaska location to Hawaii and have received your final COVID-19 vaccination series (at least 14 days prior to your arrival/return to Hawaii) or fully recovered from a laboratory confirmed diagnosis of a COVID-19 infection, you can be exempted from travel ROM.

  • Valid Military ID or Department of Defense ID  required for check-in. Hawaii Island guests must also present their Hawaii Drivers License or a State ID with a Hawaii Island address. Off island guest must log onto https://travel.hawaii.gov/ to retrieve their QR Code and present to front desk clerk.
  • Check-In at 3pm


We invite you to view a Lava Viewing Video on Wednesday Nights at 7pm in the Koa Room, off the Front Lobby. Here you'll see footage of Kilauea & Mauna Loa eruptions from past to the recent 2018 eruption on a large projection screen.  Viewing subject to change without notice.