September 22, 2023 10:14pm


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Front Desk

Upon Arrival

General Notes for all Reservations

PLEASE NOTE: As of 21 October, 2021, masks are not required for fully vaccinated personnel. 


The State of Hawaii's online Safe Travels program is mandatory for all travelers. The form, which collects the required health and travel information, is critical to protecting the health of residents and visitors alike. Click here for FAQs and instructions.

>> Fully vaccinated U.S. travelers flying domestically — including island residents returning home — will be allowed to bypass Hawaii’s quarantine and pre-travel restrictions, as long as they upload their vaccination records to the state’s Safe Travels website and arrive with a hard copy of their vaccination records. 


  • Valid Military ID or Department of Defense ID  required for check-in. 
  • Check-In at 3pm


We invite you to view a Lava Viewing Video on Wednesday Nights at 7pm in the Koa Room, off the Front Lobby. Here you'll see footage of Kilauea & Mauna Loa eruptions from past to the recent 2018 eruption on a large projection screen.  Viewing subject to change without notice.